NORTH READING, Mass.--(BUSINESS WIRE)--
For the third consecutive year, Teradyne,
Inc. (NYSE:TER) placed first in both THE BEST Suppliers of Test
Equipment and the 10 BEST Large Suppliers of Chip Making Equipment
categories in the 2015 VLSIresearch
Customer Satisfaction Survey. With an impressive 9.22 customer
satisfaction rating, Teradyne ranked highest in 14 of the 15 categories
among all THE BEST test suppliers and highest in 12 of the 15 categories
among the 10 BEST Large Suppliers of Chip Making equipment. Teradyne’s
highest scores were in product performance, usable performance, and
quality of results.
“Thank you to our customers for their continued support. It is truly an
honor,” said Brad Nelson, Vice President of Worldwide Sales, Teradyne.
“The results of the survey are a testament to our dedication to our
customers. We strive to provide the best possible customer experience
and winning this award for the third consecutive year is evidence of
that ongoing commitment.”
“We would like to congratulate Teradyne for once again placing first in
our customer satisfaction ranking,” said G. Dan Hutcheson, CEO of
VLSIresearch. “The survey results clearly demonstrate continued strong
customer approval for Teradyne and prove their dedication to providing
customers with top notch products and service.”
VLSIresearch received feedback from more than 96% of the chip market,
82% of the subsystems market and 32% of the solar market for this year’s
survey. Worldwide participants were asked to rate equipment suppliers
among fifteen categories based on three key factors: supplier
performance, customer service and product performance. 3,842 suppliers
were rated, resulting in 57,207 total responses.
Since 1988, the VLSIresearch annual Customer Satisfaction Survey has
been the only publicly available opportunity for customers to provide
feedback for suppliers of semiconductor equipment, solar equipment, and
subsystems. The 10 BEST and THE BEST awards provide special recognition
to suppliers that are rated highest by their customers.
VLSIresearch is an award-winning provider of market research and
economic analysis on the technical, business, and economic aspects
within semiconductor, nanotechnology, and related industries.
VLSIresearch provides intelligence for faster and better decision making
in the areas of semiconductors, photovoltaics, LEDs, manufacturing,
materials, and critical subsystems. VLSIresearch was founded in 1976.
(NYSE:TER) is a leading supplier of Automatic Test Equipment used to
test semiconductors, wireless products, data storage and complex
electronic systems which serve consumer, communications, industrial and
government customers. In 2014, Teradyne had revenue of $1.65 billion and
currently employs approximately 3,800 people worldwide. For more
information, visit www.teradyne.com.
Teradyne(R) is a registered trademark of Teradyne, Inc. in the U.S. and
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Jessica Faulkner, 978-370-1437